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Corporate Highlights for 2012-2014

Corporate Highlights for 2012-2014

Public and Internal Engagement Highlights

  • The Our City. Our Budget. Our Future. engagement process represents the first time the public has been asked to provide extensive input on The City’s multi-year business plans and budgets. More than 23,000 participants provided their input from February to May 2011.
  • The engagement results identified two key findings:
    • 1) Citizens value City services and do not want to see reductions in service.
    • 2) Citizens do not want status quo — they want The City to focus on service priorities and deliver services in a more efficient way.

Operating Budget Highlights


Operating Budgets Highlights
  • The 2012–2014 period marks the third consecutive multi-year planning and budgeting cycle where Administration has closed a multi-million dollar gap in its operating budget.
    • Council’s decision on indicative tax rates based on municipal inflation and population growth called for Administration to close a $108 million gap in The City’s operating budget over three years.
    • Administration successfully identified $45 million in savings through more efficient ways of delivering quality services. The remaining $63 million needed to fund expected growth and inflation was addressed through operational reductions and Council’s decision on the municipal tax rates.

Service Highlights

  • The opening of new emergency response stations in Douglas Glen and Seton to maintain Calgary’s standards for fire safety and coverage.
  • Social and community programs and initiatives for low-income seniors, families and at-risk youths to be delivered at the current level of service.
  • Enhanced snow clearing on priority routes (roadways that carry more than 5,000 vehicles a day) and establishment of a new reserve to augment residential snow clearing in heavy snow years.
  • Operation of the new West LRT line, optimization of transit service by matching frequency with demand, and using community shuttles on less-travelled routes.
  • Additional bike lanes and enhancements to cycling infrastructure based on implementation of the Cycling Strategy.
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